Shipping policy

At Peach & Prunes, we aim to deliver your orders as quickly and safely as possible. Please review our shipping policy for more details:

1. Shipping Partner
We work with a trusted third-party Lebanese delivery company to handle the shipping of our products. They are responsible for ensuring that your order is delivered to your address.

2. Shipping Areas
We offer shipping across all Lebanon. If you are unsure whether we deliver to your location, please contact us before placing your order.

3. Processing Time
Orders are processed within 1 to 2 business days after payment confirmation. Please note that shipping times may vary depending on your location and availability of the product and also holidays.

4. Delivery Time
Delivery times typically range from [3] to [4] business days, depending on the shipping method and destination. Delays may occur during peak seasons or due to factors outside of our control, such as weather or logistical issues.

5. Shipping Fees
Shipping fees are calculated at checkout based on the weight of your order and the delivery location. Additional charges may apply for expedited shipping or remote areas.

6. Order Tracking
Once your order is shipped, you will receive a tracking number to monitor the status of your delivery. Please note that tracking information may take up to 24 hours to update after dispatch.

7. Delivery Issues
If you experience any issues with your delivery, such as delays or missing items, please contact us as soon as possible. We will work with our delivery partner to resolve the situation.

8. Lost or Damaged Items
We are not responsible for lost or damaged items after they are delivered. However, if an item is damaged during transit, please contact us within 1 day, and we will assist you in resolving the issue with our delivery company.

9. International Shipping
Currently, we offer shipping only within Lebanon. If you're looking for international shipping, please contact us for further assistance.